Privacy
Policy
We are committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, and safeguard your data.
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Tosstech Engineering Solutions Ltd ("Tosstech", "we", "our", or "us"), registered in Ghana, operates the website tosstechsolutions.com. We take the privacy of our clients, partners, and website visitors seriously. This Privacy Policy outlines what personal data we collect, why we collect it, and how we protect it.
1. Information We Collect
We collect information you provide directly to us, including:
- Contact details — name, email address, phone number, and company name when you submit an enquiry or request a quote.
- Project information — details about your water engineering needs, site location, and project scope when you request our services.
- Communication records — messages sent to us via our contact form, WhatsApp, or email.
- Technical data — IP address, browser type, and pages visited, collected automatically when you use our website.
2. How We Use Your Data
We use the information we collect to:
- Respond to your enquiries and provide requested quotes or consultations.
- Deliver and manage our water engineering services.
- Send project updates, invoices, and service-related communications.
- Improve our website and understand how visitors interact with it.
- Comply with applicable laws and regulations in Ghana.
We will never sell, rent, or trade your personal information to third parties for marketing purposes.
3. Data Sharing
We may share your information with trusted parties only where necessary:
- Sub-contractors and partners — engineers or suppliers engaged to deliver a specific project on your behalf.
- Service providers — technology providers (hosting, email) who process data on our behalf under strict confidentiality agreements.
- Legal obligations — regulatory bodies or law enforcement where required by Ghanaian law.
4. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website uses SSL encryption for all data transmission. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
We retain your data only as long as necessary to fulfil the purposes outlined in this policy or as required by law.
5. Your Rights
You have the right to:
To exercise any of these rights, please contact us at info@tosstechsolutions.com.
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
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